On-site IT Support
Helpful people using language that is easy to understand
A simpler way to have great people looking after your IT systems. Have access to technical support that does not go on vacation, does not need onboarding, no benefits or sick leave. Onsite placement is having our whole team dedicated to your IT system for the price of a typical help desk. Our team is passionate about helping people in a language easy to understand for what has happened and what we are doing about it. We see part of fixing anything IT is to help people better understand their IT system.
Review and Assess
We will sit with you to understand the nature of your business and the role IT plays in supporting your business. We'll review your software, network and IT equipment to understand what type of help desk service you need.
Plan and Respond
From our review, we will create an Onsite Technician Package that suits your unique requirements and answer any questions or concerns you have.
Introductions and starting
We will work with you to let your people know who will be showing up at your business and what they will be responsible for. On their first day, our person will take a walk through your business for introductions and to put names and roles to faces and confirm service expectations.
We are here for you
As part of our on-going support will keep you aware of any recommend changes we see needed so you can plan and budget for updates well ahead of them being required to keep your business running smoothly.
To request a time to talk about onsite help:
Contact us by phone at 587.523.2252 ext 115
Or with the online form below