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<table width="98%" border="0" cellspacing="0" cellpadding="3"> <tr> <td valign="top" class="justifyBold">Support<ul> <li>Contract Staffing</li> <li>Remote or Onsite</li> <li>Emergency Support</li> <li>Technical Support </li> <li>Help Desk Support</li> <li>Service Level Agreements</li> <li>Maintenance Contracts </li> </ul></td> <td rowspan="2" valign="top" class="justifybold">Desktop Services <ul><li>Setup New Users (Add User Logins to Active Directory)</li> <li> Connect Users to the Local Area Network/Domain</li> <li>Map Users to: <ul> <li > File Shares</li> <li > Printer Shares</li> <li > Scanner Shares</li> </ul></li> <li> Diagnose and Repair: <ul> <li > Network Connection Issues</li> <li > Email Connection Issues</li> <li > Email Delivery Issues</li> <li > Internet Connection Issues</li> <li > DHCP/DNS/WINS Issues</li> <li> Configure Internet Dial-Up Connections</li> <li>Hard Disk Clean-up (Space Recovery)</li> <li>Hard Disk Defragmentation</li> <li>Install Microsoft Security updates, Service Packs</li> <li>Virus Software Installation and Configuration</li> <li>Virus Detection and Removal</li> <li>Spy-ware/Pop-up Detection and Removal</li> <li>Connect users to Outlook Web Access</li> <li>Configure Microsoft Outlook Email Client</li> <li>Connect users to Web Notes</li> <li>Configure Lotus Notes Email Client</li> <li>Data/File Recovery</li> <li>User Training </li></ul></li></ul> </td> </tr> <tr> <td valign="top" class="justifybold">Network Services <ul> <li> Design and Implementation of: <ul > <li > Local Area Networks (LAN)</li> <li > Wide Area Networks (WAN) <li > Virtual Private Networks (VPN)</li> </ul> </li> <li>Network Security</li> <li>Network Documentation</li> <li> Roaming User Services: <ul> <li > Secure Access (VPN)</li> <li > Docking/Synchronization </li> </ul> </li> <li> Design/Installation/Configuration of: <ul> <li > Network Switches</li> <li > Network Routers </li> <li > Internet Firewalls</li> <li > Virtual Private Networks (VPN)</li> </ul> </li> <li> Network Cable Installation</li> <li>Diagnostic and Repair (Fiber, Cat6, Cat5e)</li> <li> Network Hardware Documentation</li> <li>Projector Installation/Configuration</li> <li> Public Domain Name and DNS Management</li> </ul></td> </tr> <tr> <td rowspan="2" valign="top" class="justifycss"><span class="justifybold">Server Services</span> <ul> <li> Operating Systems including: <ul> <li > MS Windows 2000/2003 Server</li> <li > MS Terminal Server</li> <li > MS Exchange 2000/2003 Server</li> <li > MS ISA Server, RRAS Server</li> <li > MS SQL Server</li> <li > Citrix Server</li> <li > Blackberry Server</li> <li > Novell</li> <li > Linux</li> </ul> <li>Hard Disk Utilization, Re-allocation</li> <li>Preventative Maintenance, Cleaning</li> <li>Tape Backup: <ul> <li > Diagnostic and Repair</li> <li > Automatic/Manual Backup Creation</li> </ul> </li> </ul></td> <td valign="top" class="justifycss"> <span class="justifybold">Hardware and Software</span> <ul><li>Sales and Leasing</li> <li>Hardware Repairs and Upgrades</li> <li>Personal Computers</li> <li>Workstations</li> <li>Laptops</li> <li>Servers</li> <li>Software Repairs and Installs</li> <li>Software Licensing and Management</li> <li>Warranty Exchanges for Defective Equipment</li> <li>Rollouts</li></ul></td> </tr> <tr> <td valign="top" class="justifybold">Printer Services <ul><li>Printer/Copier/Scanner: <ul> <li > Installation and Configuration</li> <li > Spool Configuration</li> <li > Software Driver Installation</li> <li > Cleaning, Repairs, and Maintenance</li> </ul></li></ul></p> <p><a href="services_net_services_in.htm"><font size="1">Able Net Services</font></a></p></td> </tr> </table>
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