AbleNet developed the “Network Management Team” methodology to help clients maintain control over user requests and network support costs. The methodology forms the basis of an IT partnership between AbleNet and the client. It is designed to give technicians the ability to service network and end user requests quickly and within the guidelines established by the Network Management Team.
A Network Management Team typically consists of an AbleNet Project Manager, an AbleNet Backup Project Manager (ready to take over in the event the Project Manager is unavailable) and one or more representatives assigned by the client.
Able Net Network Management Team Methodology